Políticas de privacidad

This Privacy Policy describes how Felix Technologies, Inc. (“Felix”) and its subsidiaries collect and use the personal data that you provide in connection with Felix products and services, including your usage of (a) the Felix website available at www.felixpago.com and (b) the WhatsApp-based payment service Felix owns and operates.

n this Privacy Policy, the above are referred to collectively as the “Products.” Any device, including a computer or mobile phone, used to access Felix Products is referred to in this Privacy Policy as a “Device.” This policy describes the choices available to you regarding our use of your personal data and how you can access and update this data. Products include software and services that we own and operate directly, as well as software and services that we market or provide from or on behalf of third parties.

If you are an individual user of the Products or Devices in connection with a contract or similar agreement between Felix and a third party, the terms and conditions of that agreement also apply to data that may be collected in connection with your use of the Products and Devices. Please review that agreement for additional detail regarding such data. Your continued usage of the Products or Devices signifies your agreement to the data-related terms contained in that agreement if any.

As noted above, the payment service Product operates via WhatsApp, and your usage of that service is governed by separate privacy terms established by WhatsApp. Please review WhatsApp’s privacy policy for additional information on how your data is used, stored, and transferred by WhatsApp.

If you have any questions regarding this Privacy Policy, please contact us at info@felixpago.com. By using any of the Products you agree to be bound by this policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any personal information and do not use the Products.

The Products are intended for a general audience. We do not knowingly collect personal information from children under the age of 13. We will delete any personal information collected that we later determine to be from a user younger than the age of 13. If you are a parent or guardian of a child under the age of 13 and you believe he or she has disclosed personal information to us, please contact Customer Service using the contact information below.

The Products are provided to users from systems in the United States. If you are from outside the United States and use the Products, please be aware that the data protection laws in the United States may differ from those of the country where you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to the laws of the United States. In addition, such data may be stored on servers located outside your resident jurisdiction and in jurisdictions that may have less stringent privacy practices than your own. By using the Products or providing us with any information, you consent to the transfer to, and processing, usage, sharing, and storage of your information, including personal information, in the United States as set forth in this Privacy Policy.


Felix may obtain various types of personal data about users of the Products or Devices and non-customer website visitors. This data may include:

  • Contact information (name, address, phone number, and email address);
  • Information about products ordered or provided;
  • Information collected through Internet-based and e-commerce activities such as information obtained from log files, cookies, clear gifs (i.e., web bugs), images, and scripts;
  • Customer service and demographic data such as gender, income level, and information about your prior experiences with Felix’s products;
  • Information collected from our third-party service providers;
  • Information required to comply with legal obligations associated with processing financial transactions (e.g., “know your customer” information); and
  • Other transaction-related data.

We also may use certain tracking technologies described below to collect, store, or accumulate certain non-personally identifiable information concerning your use of the Products, including your browsing history, preferences, internet addresses, unique identifiers, Device types, Device location, and other similar information.